Shipping Policy

Shipping Services

At ToddlersToy.com, we strive to deliver joy to every corner of India. We offer shipping to most pin codes across the country. Orders placed before 11:30 am are dispatched on the same day, with the rest shipped within the next working day, excluding Sundays and holidays. Priority is given to prepaid orders, while Cash on Delivery (COD) orders undergo verification through multiple attempts via phone and WhatsApp.

Shipping Charges

Our shipping charges are structured based on the type of product and order amount, ensuring fairness and transparency. Please refer to the following schedule for detailed shipping rates:

- Normal Products: Orders below INR 499 incur a shipping charge of INR 80. Orders above INR 499 enjoy free shipping.
- Limited Edition Collection: Shipping charges vary based on order amount, ranging from INR 200 to INR 499.

Please note that shipping charges are non-refundable in case of product return or order cancellation.

Estimated Delivery Time

Our estimated delivery time is 6-8 days from the date of order. Delays may occur during monsoon seasons, and delivery dates provided in the order confirmation email are tentative and subject to change once the order is shipped. While we strive for timely deliveries, unforeseen logistics challenges may lead to occasional delays, for which we seek your understanding.

Hidden Charges

Our prices are all-inclusive, with no hidden charges such as sales tax or octroi. The final price will be displayed during checkout, providing clarity and transparency to our customers.

International Locations

Currently, we only deliver within India. However, customers worldwide can make purchases on our site using credit/debit cards issued in India and many other countries, provided the delivery address is in India.

Tracking Packages

Upon dispatch, we will email you the courier company name and tracking number for your consignment. Please check your spam folder if you don't receive the email within 24 hours of placing your order. Note that tracking may take up to 24 hours to appear online.

Non-Availability on Delivery

Our delivery partners will make multiple attempts to deliver your package. Please ensure your mobile number is correct in the delivery address to facilitate faster delivery.

Change in Delivery Details

Once an order is shipped, changes to delivery details are not possible.

Reshipping of Unaccepted Orders

In the event of non-acceptance of a prepaid order upon delivery, a reshipping fee equal to the original delivery charge plus a nominal processing fee of INR 150 per order will apply.

For any further assistance or inquiries regarding shipping, please reach out to us at info@toddlerstoy.com.

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